24 March 2023

Nearly 3,000 Australians impacted by prostate cancer have called PCFA’s Telenursing Service over the past two years, with high numbers of men living with the disease accessing the service for life-changing care.

The vital service has just marked two years since its launch, proving its value during the pandemic and beyond.

Bernie Riley, Head of Telenursing and Supportive Care Programs, says demand is increasing as awareness of the service grows.

“With 66 Australian men diagnosed with prostate cancer each day, and 70% of Australians unaware of the symptoms of prostate cancer, our Telenursing Service has become a vital source of information and support for those in need,” he said.

“We’ve received and responded to 7,700 calls since the start of the service – highlighting the extensive need for access to specialised telehealth and support. 

“We know through research that access to telenursing can improve patient well-being and symptom management.

“Over the past two years, this service has done just that and bridged a gap in patient care, particularly for regional and remote patients.

“This service ensures that all men and their partners, no matter where they live, have access to clinical support just by picking up the phone.”

Mr Riley said that callers reach out for a range of reasons.

“Around 76% of callers have prostate cancer or are living after a diagnosis and need support and advice with all aspects of the disease, from understanding treatment options, dealing with worry and uncertainty, sexual health issues, to managing urinary incontinence,” he shared.

“In addition to patients calling, we also take calls from those looking for information about risk factors and PSA testing, and from partners or carers who need support.

“No matter what you need support with, we are here to help and can also provide referrals to other services including PCFA’s Counselling Service.

“Just one call to a Telenursing Specialist can change a man’s life for the better.”

Fast facts

Here are some fast facts about our Telenursing Service!

  • 76% of callers have been diagnosed with prostate cancer or are living after a diagnosis.
  • 10% of callers are men wanting more information about their risk or testing options.
  • 11% of callers are partners and daughters, looking for advice on how to support a loved one with prostate cancer.
  • Nearly 40% of all callers are from regional and remote areas of Australia where access to specialised prostate cancer support may be more challenging.

One call away

Call 1800 22 00 99 to talk to one of our Telenurses or connect here.